Home James Private Hire Terms & Conditions

  1. All passengers are required by law to wear the seat belts provided in the vehicle.
  1. Unscheduled variations to the agreed itinerary may incur additional costs.
  1. Waiting time is charged at £15 per hour or part hour there of beyond agreed pick up time. The pick up time is agreed between the Hirer and Home James Private Hire, and is usually one hour after flight has landed.
  1. Hirer of vehicle is responsible for the conduct of all passengers. Home James Private Hire has the right to refuse carriage to passengers under the influence of alcohol or drugs, and is determined at the discretion of the driver.
  1. In the highly unlikely circumstance of a passenger suffering from travel or any other kind of sickness, leading to vomiting within the vehicle, the hirer is liable to pay for the vehicle to be professionally valuated and will also incur a £150 “off road” charge.
  1. It is not allowed to consume food or drink in the vehicle with the exception of bottled water
  1. Smoking is not permitted in any vehicle owned by Home James Private Hire
  1. We accept cash, credit & debit cards for payment. All bookings assume cash payment; however if you wish to pay by debit or credit card will occur a surcharge of 10%.
  1. Home James Private Hire will not accept responsibility for missed flights for whatever reason. It is the Hirers responsibility to allow enough time when making the booking. Home James Private Hire will endeavour to arrive at customers address and destination on time, however we will not be liable for the late arrival or cancellation due to circumstances beyond our control.
  1. To cancel a booking you must contact us by phone or e-mail at least 24 hours prior to intended time of travel.
  1. No refund will be made for bookings cancelled within 24 hours of intended time of travel.
  1. All booking and times will be confirmed with the Hirer by e-mail.
  1. A human being and not a machine will answer phone calls IMMEDIATELY, and e-mail’s will be responded within 24 hours.
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